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English courses:
Basic Production Economy and Logistics
Introduction to Business Economics and Budgeting
English courses:
Aggregate Supply Chain Planning
Design of Logistics Concepts for Efficient Supply Chains
Tailoring the Supply Chain to Customer Needs
English courses:
Introduction to Lean Production
English courses:
English courses:
Introduction to International Purchasing
Purchasing and Supplier Planning
Risk Management of Supplier Network
English courses:
Manufacturing Planning and Control
English courses:
Basic International Transport Law
Introduction to Inventory Management
Managed Packaging for Supply Chain
Packaging for Distribution and Shipping
Physical Supply and Distribution
English courses:
Basic Supply Service

Meeting the customer’s needs
To a large extent, running a business involves organizing resources and expertise in order to meet the customers’ needs. It is important to be able to offer products and services that have a high customer value, and to do this better than the competition.
The course explains and discusses various actions regarding how resources should be organized to have an effective business concept when managing supply service for products from manufacturing and inventory.
目标:
本课程旨在提供您如何运用基础供应服务以高效并且专业的方式来协调供应、生产和分配职能以达到客户需求的见解。
参与对象:
本课程所面向的,是需要了解供应服务基本知识的人群。学员将通过体验订货员、销售主管、库存操作员、经济学者、物流规划师、采购师等身份来学习以上知识,或通过质量和建设角度来进行学习。
参与资格:
无需拥有相关知识,但有一定相关工作经验者更为适宜。
训练方法:
所有课程均通过我们的远程教育平台Instant Education进行在线学习。点击这里查看更多关于培训方法。
时长:
共计约 15 小时学习时间,依据学员基础而有所不同。每个学员有六个月的时间可以登陆课程。
定价:
1980 人民币/人。
价格不含税。
团体培训项目需另行估价。
支付宝价格:
1860 人民币
价格不含税。
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请前往我们的下单页面
课程目录:
部分 1
Meeting the Customer’s Needs
Customer Service
Supply Service
Customer Service and Supply Service
Market Analysis of Supply Service
Service Level Policy
Determining Service Levels
部分 2
Distribution and Accessibility
Distribution and Sales Interface
The Importance of Distribution for Companies
Flow Times
Meeting Delivery Times
Delivery Monitoring
Claims
部分 3
The Functions of Distribution
Production and Distribution Chain
What Factors Affect the Flow of Materials?
Manufacturing Planning and Control
The Planning Process
Internal and External Efficiency
Key Performance Indicators in Logistics
Reduced Delivery Times and Greater Delivery reliability
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